20 December 2018
LSPC Pool Service Engineer Wins Top Industry Award
Alex Martins, one of our dedicated pool and spa service engineers, has been awarded the accolade ‘Swimming Pool Technician of the Year’ in the 2018 UK Pool & Spa Awards.
Alex is responsible for regular and emergency servicing and maintenance of pools and spas for our private clients and for managing supplies to ensure that he can manage any issue that may arise during a servicing visit. Service engineers provide a vital role in ensuring that pools and spas remain in excellent condition.
Speaking about Alex, Jamie Smith, Managing Director, said: “If one could clone Alex and spread them around the pool industry, we would have the best service technicians in the world! It is not just that Alex is a highly proficient technician who ensures clients' pools are well maintained, he has a great attitude and work ethic and is also committed to study for qualifications to ensure he remains at the top of his game. He is a good ambassador for London Swimming Pool Company and well-liked by clients.”
Commenting on Alex’s work, a long-term client said: “I want to express my thanks and appreciation of Alex Martin who looks after our pool and related equipment. Our pool is always impeccable and when we have had some technical issues arising from the construction of the pool by another company, Alex has always attended lightening quick, irrespective of day or time. Nothing is too much for him and he clearly knows not only the technical side of his job but also has a fantastic manner. Having my own company with a large service team, I know how essential it is to have professional and competent technical staff who also have very good customer facing skills. Alex is a gentleman and it’s a pleasure having him looking after our pool and is a credit to your company.”
Jamie Smith concluded, “We congratulate Alex on his well-deserved award. We are proud to have such a shining example amongst our first-class Servicing Team.”