Controller of Personal Data
The controller of personal data is London Swimming Pool Company Contracting Ltd (Registered No. 1828171), London Swimming Pool Company Servicing Ltd (Registered No. 07274168) and London Swimming Pool Company Refurbishment Ltd (Registered No. 10739289) which are responsible for your personal data under the relevant data protection law. The company contact details are: Unit 1, Shannon Commercial Centre, Beverley Way, New Malden, Surrey, KT3 4PT. All London Swimming Pool Companies are hereafter referred to as LSPC.
The data is held by LSPC, stored electronically on our secure computer system and for the purposes of marketing, only emails are held on a secure email marketing platform.
Access to your data
Your personal data is accessed only by authorised LSPC personnel. The marketing data (emails only) are accessed by our authorised marketing agent who is responsible for the release of electronic newsletters which are delivered to you. At no time do we pass on, sell, share or swap your data with third party organisations.
Collection of personal data and use of personal data
We collect personal data when you provide this information in relation to an enquiry submitted to LSPC or you become a client or business associate and enter into a contract with the company. Personal data is collected in the following ways:
- Submitted by you when you contact the company by phone or email
- Submitted via our website using the enquiry forms on the Servicing and Contracting parts of our website
- Signing up to our electronic newsletter mailing lists
- Signing up to use the Architects Hub
We will only use your personal data as the law allows us to do so and this means:
- To fulfil an enquiry
- To fulfil a contract
- To communicate with you on an ongoing contract/service
- For marketing purposes - to inform you about products, services, news and promotions
We retain personal data for as long as it is necessary to fulfil these services.
Generally we do not rely on consent as a legal basis for processing your personal data, but on the basis of legitimate interest. If you object to your data being processed based on LSPC’s legitimate interest, you can, at any time, request that your data not be used/removed from our system by contacting LSPC on the email address on the contact page of our website, or by emailing email@example.com.
For the purposes of marketing, we communicate with you through electronic newsletters on the basis of legitimate interest, providing information and promotions that we believe are relevant to you. You have the right to request that your personal data is not used for marketing purposes and where a request is made we will remove your information from our systems within 24 hours. You can do this by using the email address on the Contact Page of our website.
You can also stop receiving our electronic newsletters by selecting the unsubscribe option at the bottom of the newsletter and your email address will instantly be removed.
Right to have data removed
You have the right to request that your personal data be removed from our systems at any time. In the case of marketing emails, you have the ability to automatically remove yourself from the database by selecting the unsubscribe option at the bottom of the email. Your details will be removed instantly.
Right to Rectification
You have the right to access the personal data we hold for you, so you can check that we are lawfully processing. You can ask for your personal data to be rectified should any of the information we hold be inaccurate. You can make these requests by getting in touch with your usual contact at LSPC, by using the email address on the contact page of our website or by emailing firstname.lastname@example.org.
We collect anonymous information when you visit our website. This refers to data that cannot be tied back to a specific individual. For example, we collect some information each time a visitor comes to our website so we can improve the overall quality of the visitor's online experience. We collect the visitor's IP address, referral data (eg, the URL of the last page visited by a user before clicking over to our site), and browser and platform type. We collect this user information for purposes of product monitoring, product improvement, and advertising.
Third Party Links
This website contains links to third-party websites. Clicking on those links or enabling those connections may allow third parties to collect data. We do not control these third party websites and are not responsible for their privacy statements. It is advisable that you read the privacy statements of any third party websites that you visit.
We use reasonable precautions to keep personal data you give us secure. Only authorised LSPC personnel can access your personal data, and only our marketing agent has access to your email for the purposes of sending you electronic newsletters.
If you consider that LSPC is processing your personal data incorrectly, you can contact us. You also have the right to complain to a supervisory authority.
Updates to our Privacy Statement
This Privacy Statement may be modified from time to time – a copy of the most up to date statement will always be available on our website. Should there be any material change we will communicate with you about those changes.